Shipping Policy

Thank you for shopping with Rizano Hub.

Order Processing

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay in the processing of your order.

Shipping Rates and Delivery Times

Shipping costs are calculated and displayed at checkout where applicable.

Estimated delivery times:

United Kingdom: 5–12 business days
Europe: 7–15 business days
United States & Canada: 7–15 business days
Australia & New Zealand: 8–18 business days
Rest of World: 10–20 business days

Delivery times are estimates and may vary depending on customs processing, local carriers, weather conditions, and other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Please allow up to 72 hours for tracking information to become active after shipment.

Shipping Delays

While we strive to deliver orders within the estimated timeframes, delays may occasionally occur due to circumstances beyond our control. Rizano Hub is not responsible for delays caused by customs, carrier disruptions, or other external factors.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided and the order has already been shipped, Rizano Hub cannot guarantee recovery or replacement of the package.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible at:

Email: rizano.ltd@gmail.com

We will work with the shipping carrier to investigate and help resolve the issue.

International Shipping

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their local authorities. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping, please contact us:

Rizano Hub

Email: rizano.ltd@gmail.com