Refund Policy
Return & Refund Policy
Thank you for shopping with Rizano Hub.
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 30 days of receiving your item.
Eligibility for Returns
To be eligible for a return:
- The item must be unused and in the same condition as received.
- The item must be returned in its original packaging.
- Proof of purchase must be provided.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Personalized or custom-made products
- Perishable goods
- Health and personal care items that have been opened or used
Damaged or Incorrect Items
Please inspect your order upon arrival.
If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery at:
We will work with you to resolve the issue as quickly as possible.
Return Shipping
Customers are responsible for return shipping costs for change-of-mind returns.
If the item is faulty, damaged, or incorrect, Rizano Hub will cover reasonable return shipping costs where applicable.
Refunds
Once we receive and inspect your returned item, we will notify you of the outcome.
Approved refunds will be issued to the original payment method within 10 business days.
Please note that your bank or card provider may require additional time to process the refund.